Frequently Asked Questions

Appointment Information

Pricing & Booking Information

  • The cost is $100 per billable hour of massage. Additional costs per-therapist may be applied under special circumstances.

    Potential additional fees:
    · $30 for travel time outside of the therapists service area (over 30 minutes one way travel time)..

    · $14 for parking if applicable.

  • Date, Time, & Location
    with address and suite number.
    · How many people
    · Session length Massage Calculator
    · Parking information
    · Building access, security, and safety instructions.

    · An on-sight contact, name and phone number, so the therapist can communicate directly if any issues arise. 

  • · PMA will draft an invoice for you to approve.
    · You will be billed after service has been rendered.
    · Terms are Net 30 or payable upon receipt.
    · Check, Credit Card, or ACH direct bank transfer.
    · Credit card via a Payable Link. Invoicing through “Talech” or over the phone.
    · Mailed checks, payable to "Portland Massage Arts LLC"
    · The business, or a single entity assumes the cost of massage.

  • Deeply appreciated and not expected.
    · 100% of gratuities are paid directly to therapists.

  • Please provide at least 72 hours notice.
    · Customers who cancel with fewer than 72 hours notice may be charged 70% of their service total and future appointments will be invoiced in advance.

  • The more lead time the better.
    · Next day bookings have been known to occur.

  • 15 to 20 minutes in an office setting.
    · 5 to 10 at an expo or event.

    · Therapists build in switching time to each session. People can expect their massage to be 45-90 seconds shorter than their allotted time slot.  

    · 30-minute massages (2 ppl per hour). The deluxe treatment. It feels extremely relaxing. 

    · 20-minute massages (3 ppl per hour). My preferred. It feels deeply relaxing and refreshing. 

    · 15-minute massages (4 ppl per hour). This is the most bang for your institution’s buck. It feels nourishing.

    · 10-minutes massages (6 ppl per hour). Great for keeping the energy up. It feels refreshing.

    · 6-minute massages (10 ppl per hour). Ideal for a conferences & conventions. fast and refreshing.

    · 5-minute massages (12 ppl per hour). Good for events, and conventions. It feels fest, but refreshing.

  • Yes. Use the Massage Calculator to figure out how many you may need.

    · Therapist arrival times can be staggered

  • 5' x 6' is enough for one therapist.
    · Multiple therapists can overlap. For example, five therapists can easily work in a 5x20 space.

  • A therapist starts with an interview about the a person’s preferences and health goals, obtaining a brief health history.
    · The therapist will inquire if there are any specific areas or conditions to avoid during the session.
    · Once the client is ready, the therapist will provide instructions for getting onto the massage chair.
    · The Therapist will focus on addressing the client's expressed concerns.
    · The therapist will periodically check in with the client to ensure their needs and preferences are being met, making adjustments to pressure and technique as needed.
    · As the session concludes the client will receive a heads-up that their time is almost over. There will be time for the client to get up, exchange feedback, and depart.
    · The therapist will then sanitize the equipment in preparation for the next session.

  • Digital and printed signup sheets.
    · Some groups
    centrally coordinate their signups while others post an open signup.
    · It is useful to circulate the massage signup information in advance to improve awareness and participation.
    · PMA can provide a digital signup sheet upon request.
    · For larger events an attendant may be called for.

  • Their massage is forfeit, allowing others to take advantage of an opening.

Cleanliness and Safety

  • The therapist sanitizes the equipment and their hands between every session.
    · The head rest is covered with a disposable cover and replaced between every massage.
    · If masks are desired, please let us know.

  • No.
    · A person is welcome to remove extra layers (i.e. coats and heavy sweaters), but a base layer of clothing will always remain on.

  • Chair massages typically do not involve the use of oils or lotions.
    · Some therapists may offer to use some lotion if called for.
    · Clients can request lotion if desired. Clients must communicate any allergies, or sensitivities.

  • Unless asked for in advance we do not provide aroma therapy, or use scented lotions or oils.

  • Therapists may provide appropriate music if massages are separated from active working spaces.

  • If a client finds that they want more or less pressure all they have to do is ask.

  • Any request to avoid working an any area shall be honored.

  • Yes and it is very important to tell your massage therapist. Some additional precautions are called for.

  • If you are sick.
    Experiencing systemic infectious or contagious diseases, including the common cold & flu.
    ·
    Some cancers and some kinds of chemo.
    · Unmitigated extremally low or high blood pressure,
    · Bleeding disorders, are taking blood thinners, or have low blood platelet counts.

  • Yes. And it is important to let your therapist know so they can avoid the area.
    We want to avoid massaging sights that have:
    · Recent surgery
    · Recent burn
    · Varicosities
    · Acute flare-up of inflammatory conditions
    · Deep vein thrombosis (DVT)
    · local contagious or irritable skin conditions.
    · etc…

Have More Questions?

Feel Free to reach out with any questions by calling PMA at
(503) 789-3313 or emailing us at info@portlandmassagearts.com.