Frequently Asked Questions
Appointment Information
Pricing & Booking Information
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The cost is $100 per billable hour of massage. Additional costs per-therapist may be applied under special circumstances.
Potential additional fees:
· $30 for travel time outside of the therapists service area (over 30 minutes one way travel time)..· $14 for parking if applicable.
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Date, Time, & Location
with address and suite number.
· How many people
· Session length Massage Calculator
· Parking information
· Building access, security, and safety instructions.· An on-sight contact, name and phone number, so the therapist can communicate directly if any issues arise.
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· PMA will draft an invoice for you to approve.
· You will be billed after service has been rendered.
· Terms are Net 30 or payable upon receipt.
· Check, Credit Card, or ACH direct bank transfer.
· Credit card via a Payable Link. Invoicing through “Talech” or over the phone.
· Mailed checks, payable to "Portland Massage Arts LLC"
· The business, or a single entity assumes the cost of massage. -
Deeply appreciated and not expected.
· 100% of gratuities are paid directly to therapists. -
Please provide at least 72 hours notice.
· Customers who cancel with fewer than 72 hours notice may be charged 70% of their service total and future appointments will be invoiced in advance. -
The more lead time the better.
· Next day bookings have been known to occur.
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15 to 20 minutes in an office setting.
· 5 to 10 at an expo or event.· Therapists build in switching time to each session. People can expect their massage to be 45-90 seconds shorter than their allotted time slot.
· 30-minute massages (2 ppl per hour). The deluxe treatment. It feels extremely relaxing.
· 20-minute massages (3 ppl per hour). My preferred. It feels deeply relaxing and refreshing.
· 15-minute massages (4 ppl per hour). This is the most bang for your institution’s buck. It feels nourishing.
· 10-minutes massages (6 ppl per hour). Great for keeping the energy up. It feels refreshing.
· 6-minute massages (10 ppl per hour). Ideal for a conferences & conventions. fast and refreshing.
· 5-minute massages (12 ppl per hour). Good for events, and conventions. It feels fest, but refreshing.
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Yes. Use the Massage Calculator to figure out how many you may need.
· Therapist arrival times can be staggered
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5' x 6' is enough for one therapist.
· Multiple therapists can overlap. For example, five therapists can easily work in a 5x20 space. -
A therapist starts with an interview about the a person’s preferences and health goals, obtaining a brief health history.
· The therapist will inquire if there are any specific areas or conditions to avoid during the session.
· Once the client is ready, the therapist will provide instructions for getting onto the massage chair.
· The Therapist will focus on addressing the client's expressed concerns.
· The therapist will periodically check in with the client to ensure their needs and preferences are being met, making adjustments to pressure and technique as needed.
· As the session concludes the client will receive a heads-up that their time is almost over. There will be time for the client to get up, exchange feedback, and depart.
· The therapist will then sanitize the equipment in preparation for the next session. -
Digital and printed signup sheets.
· Some groups centrally coordinate their signups while others post an open signup.
· It is useful to circulate the massage signup information in advance to improve awareness and participation.
· PMA can provide a digital signup sheet upon request.
· For larger events an attendant may be called for. -
Their massage is forfeit, allowing others to take advantage of an opening.
Cleanliness and Safety
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The therapist sanitizes the equipment and their hands between every session.
· The head rest is covered with a disposable cover and replaced between every massage.
· If masks are desired, please let us know. -
No.
· A person is welcome to remove extra layers (i.e. coats and heavy sweaters), but a base layer of clothing will always remain on. -
Chair massages typically do not involve the use of oils or lotions.
· Some therapists may offer to use some lotion if called for.
· Clients can request lotion if desired. Clients must communicate any allergies, or sensitivities. -
Unless asked for in advance we do not provide aroma therapy, or use scented lotions or oils.
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Therapists may provide appropriate music if massages are separated from active working spaces.
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If a client finds that they want more or less pressure all they have to do is ask.
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Any request to avoid working an any area shall be honored.
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Yes and it is very important to tell your massage therapist. Some additional precautions are called for.
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If you are sick.
Experiencing systemic infectious or contagious diseases, including the common cold & flu.
· Some cancers and some kinds of chemo.
· Unmitigated extremally low or high blood pressure,
· Bleeding disorders, are taking blood thinners, or have low blood platelet counts. -
Yes. And it is important to let your therapist know so they can avoid the area.
We want to avoid massaging sights that have:
· Recent surgery
· Recent burn
· Varicosities
· Acute flare-up of inflammatory conditions
· Deep vein thrombosis (DVT)
· local contagious or irritable skin conditions.
· etc…
Have More Questions?
Feel Free to reach out with any questions by calling PMA at
(503) 789-3313 or emailing us at info@portlandmassagearts.com.